Café Anatolia Expands to New Locations with Oracle Cloud

Oracle Food and Beverage Simphony Cloud Increases Speed of Service and Enhances Visibility Across Restaurants

Café Anatolia, a New Zealand company specializing in Turkish cuisine sourced from fresh, locally grown produce, meat and poultry, has chosen Oracle to expand to new locations. With Oracle Food and Beverage Simphony Cloud, Café Anatolia has the technology platform it needs to easily scale and adapt to evolving business needs, gain clear visibility into operations across all sites and channels, and increase speed of service to its valued diners.  

“We have ambitious growth plans, and as we expand our Turkish Café concept across New Zealand, we need to provide our customers with the same quality of product and service that they have become accustomed to at our existing locations,” said co-founder, Munn Jony. “Oracle Simphony Cloud provides us with a single view into the operations of the business across all sites. This lets us make better business decisions faster, and ensures quality and speed of service. Along with this, Oracle also gives us the flexibility we need to integrate with other technology partners to innovate quickly and easily.”

Oracle Simphony Cloud provides Café Anatolia with one centralized system to manage operations across its restaurant locations. This allows integrated reporting and auditing for the management team, together with visibility into real-time, order-specific information. Minute-by-minute detail enables the chain to maximize revenue and profitability.

And as the platform integrates all digital channels including mobile payment, mobile ordering, digital loyalty and mobile applications into one centralized view, Café Anatolia can accelerate speed of service and enhance the overall experience for its customers. Simphony Cloud also provides Café Anatolia with a platform for continued innovation with the ability to easily integrate third-party solutions and products as the need arises.

“In today’s competitive market, restaurants are challenged to operate not only faster, but smarter, in order to meet customer’s rising expectations,” said Chris Adams, vice president strategy, Oracle Food and Beverage. “Oracle Simphony Cloud enables business operations to flow more cohesively, efficiently and profitably while greatly enhancing the overall customer experience.”

Café Anatolia has also implemented Oracle Food and Beverage Inventory Management, Reporting and Analytics and Gift and Loyalty to further their digital transformation.

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Bata Improves Planning and Process Efficiency to Enhance Customer Experience with Oracle

Global Footwear Retailer Bata has deployed Oracle Retail technology to improve planning and supply chain efficiency while enhancing the customer experience in stores. With this technology investment, Bata will be able to modernize its supply chain, reduce markdowns and unnecessary inventory investment, and improve margin potential.

Bata is a vertically integrated retailer that serves more than one million customers per day across 5,300 stores in 70 countries. With a business of this scale, Bata’s retail planners were challenged in creating precise inventory strategies that met corporate sales goals, profit margins and aligned with corporate and regional promotions. Using Oracle Retail Merchandise Financial Planning, Oracle Retail Assortment Planning in Latin America and Oracle Retail Xstore Point-of-Service in both Latin America and Europe, Bata will be able to more accurately plan inventory assortments and ensure they are providing consumer with the right product, at the right place, at the right time while empowering associates to deliver a better customer experience with modern POS systems.

“To be successful, we needed to leverage our data and automate processes. Only Oracle has the solutions that met our needs for integrated retail planning, execution and control,” said Massimiliano Gerli, Global Director of Information and Technology, Bata Retail. “We started the project in Chile and Italy, and are progressively expanding across the two regions. We selected experienced and committed partners Oracle Retail, Retail Consult and Veltio to support our journey.”

With Oracle Retail technology Bata will be able to increase in store traffic, sales conversion and create a more satisfying shopping experience with greater insight into consumer preferences and demand at the store, regional and country level. By adopting Oracle Retail Point of Service, Bata can deliver a consistent experience for customers globally while decreasing training complexity for associates. Integrated with existing back-end systems, Oracle Retail Xstore Point-of-Service will help Bata improve real-time visibility into inventory to maxmize product availability in-store and online.

“In the footwear industry, inventory assortment and accuracy fuel customer experience and brand engagement,” said Mike Webster, senior vice president and general manager, Oracle Retail. “Through this digital transformation, Bata can exploit the science within our modern platform to obtain the speed and scale to plan the assortment more effectively to satisfy consumer demand.”

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Oracle Certified Master - An Unforgettable Journey - Oracle Certifications

Sometimes A Memory Is Not in The Past

My Journey to OCM Certification

The two-day Oracle Certified Master (OCM) exam is over. I didn’t say “finally” because it’s been an unforgettable journey, and I don’t expect it to end. I don’t want to get overly emotional, but, looking back, there are some things I still can’t forget. I thought that I was going to be walking on air after the exam, but now I feel somewhat empty. It is not because of the mistakes and imperfections in the exam. Life is flawed, so why should we insist on perfection? We need to learn to fail gracefully. No, it’s just that I don’t know where to go after finishing an assignment or getting something done. Is my life just one challenge after another?

I am trying to settle my mind, to condense this experience into words, for those who are learning and preparing for the OCM exam, for those who have passed the exam and also for myself. I won’t be discussing the actual exam here.

The whole story: an exam triggered by a joke

This entire exam was triggered by nothing more than a joke. I once asked Kamus to give me an OCM credential, which I meant as a joke, but it ended up leading to a long series of events. After that joke, I somehow managed to register for the training courses along with a lot of friends, and met Master H, who was said to be shy and introverted. Then I decided to take the exam because I saw my course mates had all registered for it, making me feel that I ought to do it as well. I used to be an unreliable Database Administrator (DBA) and was now a supposedly reliable little leader, so I don’t have the incentives that other people do -- for example, the ability to job-hop, earn salary increases or gain respect. As Teacher Gao said to me, “No wonder you are in no hurry to take the exam.” In this sense, the reason that I was taking the courses and the exam was not ambition -- even I didn’t know why I did it.

I started feeling the pressure after registering for the OCM exam on June 28. Once I’d registered and paid the money, the pressure was on. As luck would have it, it was my busiest time of year. Our company had adopted a new system, and we could be expected to work overtime on any given day, so it was really not easy to make time for practice. It was true that I had two months to prepare, but time flies, especially when I was so busy every day -- I could not believe how fast time went by.

Finally, I was able to ask for some leave, so I could study in the classroom, which was my lifesaver. I worked alongside my classmates, discussing problems, answering questions, helping and motivating each other. I tried to get rid of my nervousness and bring out the best in myself to adjust to the needs of the exam. As far as I could remember, I had never felt nervous in my life until now, so I wondered if there was something wrong with me.

Team: all of you

I am lucky because all along the way I have had a very collaborative team. At my company, my office colleagues are all very supportive, reassuring me that I can ask for leave. In Oracle Workforce Development Program (WDP), we called our exam prep team “Team Fun.” During stressful times, all my teammates had their own ways of making us laugh. We were always chatting and laughing, even outside of Oracle University. Even the teachers were amazed by how much fun we’ve had. We had our “funny duo” of Uncle Yang and Aunt Niu, and our “crazy duo,” the handsome Mr. Xie and the great Mr. Yan. We are classmates, comrades in arms and friends forever.

Thank you: remember forever

I got acquainted with this Oracle-authorized WDP in 2010, when I decided to purchase Oracle’s third-party services. What I saw from them was not just technical proficiency and professional integrity, but a dedication to technology and a readiness to share. After my first conversation with the management team, I knew that it would be a good choice. Over the last few years, I have learned a lot from them and have enjoyed a harmonious atmosphere.

Finally, I want to thank our fellow friends who took the exam on September 5. Your help gave us so much comfort, and we look forward to your perfect Show Time.

“A clear goal, some hard work, a pleasing result, an unforgettable memory.” I am now especially impressed by these words.

I want to say that this memory is not in the past; it is a mark that will remain in my heart forever.

I also want to say to my course mates: it is really nice to know you all.

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