Help Your Clients Navigate to the Cloud Faster - Oracle cloud resources

How many of your clients are you currently working with bringing their business to the cloud? Or are they already on the cloud and now you are thinking what is next?

We have good news for you, you are at the right place. Look no further than Oracle’s Modern Best Practice (MBP).

And if you are a client, going to the cloud, consider using a partner that uses Oracle Modern Best Practice to get there faster.

Oracle Modern Best Practice provides flexible, connected, trusted and next-generation business processes that are built into Oracle’s complete SaaS Suite. They are unique and ‘modern’ by pulling the future forward by harnessing emerging technologies such as AI, social, mobile, analytics, Big Data, and the Internet of Things. The best part is that MBP are ready to use and available to the public on Oracle.com (for free) and to our partners on salescentral.

Partner Program for Modern Best Practice

Oracle’s MBP Cross SaaS Product Marketing team has created a Modern Best Practice partner program just for you. We are currently working with partners from organizations of all sizes and geographies, we are global! We believe that MBPs can help all organizations achieve their business goals regardless of what stage you are at on your journey to the cloud.

Oracle Named a Leader in CRM Suites Evaluation by Independent Research Firm

Oracle is top-ranked in current offering category, receiving the highest possible scores in the sales force automation (SFA), marketing automation and customer service criteria

Oracle has been named a leader in CRM suites by Forrester Research. The Forrester Wave™: CRM Suites, Q4 2018 gave Oracle the highest score of any vendor in the current offering category and cites Oracle’s ability to unify front- and back-office functions, noting that “Oracle's far-reaching vision is to enable the connected digital enterprise by integrating data, intelligence, and experiences across B2B and B2C customer journeys that span the front and back office.”

According to Forrester, modern CRM strategies enable differentiated customer experiences “by leveraging vast amounts of interaction, behavioral and transaction data to enable contextual experiences that deliver value to the customer...” Forrester cites intelligence as a key differentiator, saying “Intelligence-driven engagement streamlines work and allows CRM users to focus on the tasks that matter most to business outcomes.” The report also notes that “the value of CRM has shifted toward helping organizations better support customers in their end-to-end engagement journeys to garner their satisfaction and long-term loyalty...”

“At Oracle we know there is no such thing as a static and predictable customer journey and that’s why we are focused on providing powerful and actionable insights in context, in motion and in real time across the entire customer experience,” said Stephen Fioretti, Vice President Product Management, Oracle Service Cloud. “We believe our position in the Forrester Wave for CRM Suites underscores our data-driven approach to helping organizations make every customer interaction matter.”

For the report, 11 vendors were evaluated across 33 criteria, which were grouped into three categories: current offering, strategy and market presence. Oracle received the highest score of any vendor in the current offering category, and received the highest score possible in the product strategy criterion. Oracle also received the highest possible scores in the  sales force automation (SFA), confi­gure price quote (CPQ), marketing automation, customer service, field service, customer journey support criteria, as well as the highest score of any vendor in the go-to-market approach criterion.

Oracle (Customer Experience) CX Cloud is an integrated set of applications which empower organizations to take a smarter approach to customer experience management and business transformation initiatives. By providing a trusted business platform that connects data, experiences, and outcomes, Oracle CX Cloud helps customers reduce IT complexity, deliver innovative customer experiences, and achieve predictable and tangible business results.